Whether or not your homeowners insurance claim is successful depends partly on the steps you take to file the claim. Unfortunately, policy holders sometimes make claim filing mistakes that decrease their chances of getting fair compensation for their claim.
Here are eight mistakes you must avoid in order to maximize your chances of a successful homeowners insurance claim.
1. Lack of Detailed Documentation
You need numerous documents to file and back up your claim, and careful documentation ensures that you stay on top of the events as they unfold. As soon as the accident happens, start recording all the events.
Important details include the date and time of the accident. To preserve details, you should photograph damage and write down contact numbers of witnesses. Whenever you mail correspondence to your insurance company, record the date. You should also record the date of phone conversations with insurance company representatives.
2. Delay in Claim Filing
Some homeowners insurance policy holders assume that they have a lot of time to file their homeowners insurance claim. However, the sooner you file after the incident, the better off you will be.
You can more easily report a claim when all the relevant information and evidence is fresh. Most importantly, prompt notification of an accident and filing of the resulting claim are required according to the fine print of many homeowners insurance policies.
3. Failure to Take Down the Claim Number
One of the most important details in your claim that you’ll have to present every time you communicate with your insurance company is the claim number. Write down the claim number as soon as it’s given to you. Keep the claim number recorded in more than once place so that you don’t lose it or forget it.
4. Failure to Write Down the Adjuster’s Name
Throughout the claim process you will frequently work with the adjuster that your insurance company assigns to your claim. You therefore need to make sure you write down your adjuster’s name. You also need to meet your adjuster in person so that he or she can inspect the damage to your home.
How well you communicate with and work with your adjuster will be important throughout the claim process. Always be courteous, professional, and communicative with your adjuster.
5. Misunderstanding of Policy Details
Before you file a claim, you should refresh yourself on the details of your policy. You should make sure that, accordingly to the terms of your policy, you are in fact eligible for compensation for the damage that has occurred.
If you familiarize yourself with your policy details, that knowledge will help you to formulate your claim so that you maximize the chances of getting the compensation you desire.
6. Lack of a Police Report
Call the police and have them write up a report about the incident that caused damage to your home. A police report is especially important if the property damage in question was caused by vandalism or theft.
Police reports serve as proof of what happened and also identify a police officer who can potentially serve as a witness to your claim if necessary.
7. Disposal of Damaged Property
You don’t want to dispose of any damaged property right away after the accident. Damaged property serves as evidence in your homeowners insurance claim. Save damaged property and show it to the insurance adjuster as proof of your losses.
8. Lack of Communication with Insurer
Communicate promptly with the insurance company throughout your claim. If you are difficult to get in contact with you will have more difficulty progressing in your claim.
You will have to communicate back and forth with your insurance company before you get compensation. Be attentive to any communication via phone, mail, or email to ensure a prompt resolution to your claim.
Contact us at Metropolitan Insurance Service Consultants, Inc. if you’re looking for the right homeowners insurance coverage for your property.