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Tips for Settling a Home Insurance Claim

Jory Gruenberg • Feb 02, 2022
Model House In Glass — Chicago, IL — Metropolitan Insurance Service Consultants, Inc

Home insurance coverage shields you from various losses. However, you can only get the compensation you deserve fast if you handle your claim right. Although different carriers have specific ways of filing and processing claims, the general steps are the same. Below are some tips to help you file your claim.

Report Crime to the Police

Criminal actions can trigger insurance claims. For example, you deserve compensation if someone vandalizes your property or burglarizes your home and carts away your valuables. Report such incidents to the police as soon as possible.



For one, insurance policies require homeowners to report crimes before making claims. Secondly, the police may recover some of your valuables. Third, you can use the police report as evidence of losses when filing your claim.

Prepare a List of Losses

A single incident can trigger multiple individual losses. For example, a burglar who breaks into your house can damage your windows, steal your jewelry, and steal your expensive entertainment unit. A freak storm can damage your roof (for which you would need to get in touch with contractors for re roofing Brisbane or anywhere similar), windows, doors, and even house contents.


If any of these incidents occur, you might have to find Denver replacement windows (or similar options elsewhere) or have a professional come in and fix your gutters and roofing, and pay for it from your own pocket. Make a list of all these losses so that you don’t forget some in your claim. Don’t forget about incidental damages, such as additional costs of living (ALE) you might incur if you have to move out of the house for repairs.

Contact Your Agent

Contact your agent or insurance carrier to confirm the claim requirements. Do this as soon as possible before the evidence goes stale. Prompt action will also get your claim on top of the pile, which is useful for a fast claim if your area has suffered widespread losses. Through the initial contact, you should know:


  • The required documents
  • The contact person
  • The deadline to file the claim
  • The claim deadline, such as how long the process might take


The insurance carrier will send an adjuster to confirm and inspect the damages in most cases.

Mitigate the Damages

Take measures to limit the losses as much as you can. If possible, you should limit the damages to those that the initial incident caused. Your insurance company expects as much from you. For example, in case of storm damage, you should:


  • Board up the windows to prevent water intrusion into the house
  • Clean and dry your house’s contents to prevent water damage
  • Cover leaking parts of the roof with a tarp to prevent water damage


Keep receipts of the repairs and replacements required for your house. For example, if you are replacing your windows or doors due to the damage caused to them, then consider keeping a copy of the receipts. The insurance company should reimburse you for the costs as long as they originate from a covered risk.

Preserve Evidence

You will need evidence for your damages and their value. Different forms of evidence may be acceptable. For example, you should gather:


  • Pictures of the damage
  • Receipts for the lost or damaged items
  • Receipts for the temporary repairs
  • Valuation reports for valuables
  • Receipts for additional living expenses
  • Certificates of authenticity for lost valuables



The adjuster may also instruct you on the evidence they need for your claim.

Stay Reachable

A home insurance claim is a process. The adjuster may need to reach you multiple times throughout the process. For example, the adjuster may need additional documents from you. Therefore, you should not file your claim and become unreachable. Give your adjuster alternative contracts if you plan to be away for some time, such as on a work assignment.


Your auto insurance agent or carrier can also guide you on filing a claim. Note that your compensation will also depend on whether your policy covers your loss. Contact Metropolitan Insurance Service Consultants, Inc., to buy appropriate coverage and add-ons before a disaster. That way, you will have an easy time processing your settlement if disaster strikes.

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